Where is my receipt?

After your payment is complete on payitSt.Louis, you'll receive an email confirmation receipt, and a receipt will be stored in the "Receipts" section of your profile.

Note: If you proceeded through the transaction as a guest user, you will not be able to access the receipt on the website.

Follow the steps below to find your receipt on payitSt.Louis:

1. After signing in, click the profile icon located in the top right-hand corner of the webpage.

2. Click on the Receipts tab to view all of your receipts for payments made through your profile.

Note:

• ACH/eCheck payments can take 3-5 business days to clear and receipts will be emailed immediately after the payment clears.
• If you need a new copy of your receipt, please contact our support team with the Help widget in the bottom righthand corner.